Cancellation Policy

■Cancellation Charges

When using the Service of "Visipa!", the cancellation charges have been established as follows.

[In case that the host has not yet approved the reservation request]

In case that the guest cancels before the host approves the reservation request, the full amount paid shall be refunded.

[In case that the host has already approved the reservation request]

In case that the guest cancels after the host has approved the reservation request, depending on the timing of the cancellation, the guest shall pay the following fee.

Timing of the cancellation Amount of fee
4 days prior to the event date by 4:30:59 pm None
4 days prior to the event date but after 4:31 pm 100% of the transaction price
Non-participation on the date without notice 100% of the transaction price
  • ※ The "event date" refers to date on which to start providing the registration services.
  • ※ The date and time of the above mentioned cancellation conditions shall all be based on Japan Standard Time (JST).

    Example) On October 10 (Friday) Kaori reserves a dinner event
    On October 6 (Monday) by 16:30:59 pm the cancellation is finalized ⇒ no cancellation charge
    On October 6 (Monday) after 4:31 pm the cancellation is finalized ⇒ cancellation charge 100%

[The host has approved the reservation ⇒ in the case that the host has canceled]

In case that the host has canceled, regardless of the timing of the cancellation, the guest shall be refunded the full amount.

■ To make a cancellation...

Go to "reserved events" from My Page, and open the details page of the reserved event, and then click "cancel". Then the cancellation will finalized at the time when a cancellation e-mail has been sent from the Visipa! Management team.

This concludes this document.

Revised and Applied on Nov 1, 2016 by Cab-Station Co.,Ltd.